AI AgentsPortfolio Demonstration
WhatsApp AI Sales Agent
The project
An agent designed for a business that receives most of its enquiries on WhatsApp.
The problem
Enquiries arrived at all hours and the same questions were answered manually every day.
The solution
An agent with a scoped knowledge base, clear escalation rules and a booking step at the end of the conversation.
The work
- —Customer asks about pricing and availability
- —Agent answers from the approved knowledge base
- —Agent asks two qualifying questions
- —Agent offers available times and confirms the booking
- —Anything outside scope is handed to a human
Tools
LLM agentWhatsApp APIKnowledge baseCalendar booking
Result
Created as a portfolio demonstration. No client results are claimed for this project.